Terms of Service

Terms of Service for Jewel Haven

Welcome to Jewel Haven! By using our website and purchasing products from us, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website (www.jewelhaven.online), you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please do not use our website or make any purchases.

2. Changes to Terms

We reserve the right to update, modify, or change these Terms of Service at any time. All changes will be effective immediately upon posting to this page. It is your responsibility to review these Terms periodically for any updates. Your continued use of our website or services after such changes will constitute your acceptance of the new terms.

3. Use of Our Website

  • Eligibility: You must be at least 18 years old to use this website and place an order. If you are under 18, you may only use our website with the involvement of a parent or guardian.

  • Account Creation: You may be required to create an account to make a purchase or access certain services. You agree to provide accurate, complete, and up-to-date information during registration and keep your account information confidential.

  • Prohibited Activities: You agree not to engage in any illegal activities, fraud, or misuse of our website, including but not limited to:

    • Using the website to distribute malware or harmful software.
    • Attempting to hack or gain unauthorized access to our systems.
    • Posting false or misleading information.

4. Products and Pricing

  • Product Descriptions: We make every effort to display the products accurately on our website, including images, descriptions, and prices. However, we do not guarantee that the information is error-free, and we reserve the right to correct any inaccuracies.

  • Pricing: All prices are listed in Pakistani Rupees (PKR) or your relevant currency based on your location. Prices may be subject to change without prior notice. We reserve the right to adjust pricing or product availability at any time.

  • Availability: While we strive to keep our website up to date, product availability may be limited. If an item is out of stock, we will notify you as soon as possible.

5. Order and Payment

  • Order Process: When you place an order, you will receive a confirmation email acknowledging your purchase. This does not mean that we have accepted your order. Acceptance of your order will occur when we dispatch the goods to you.

  • Payment: Payment must be made in full before your order is processed. We accept various forms of payment, including credit cards, debit cards, and online payment methods. All payment transactions are processed securely.

  • Errors in Order: In the event of an error in processing your order, we reserve the right to cancel or refund your order, and we will notify you promptly.

6. Shipping and Delivery

  • Shipping Costs: Shipping charges are calculated at checkout based on your location and the shipping method you select.

  • Delivery Times: We strive to deliver your order in the shortest time possible. Delivery times may vary based on the destination, availability of items, and the shipping method selected.

  • Risk of Loss: Once your order is shipped, the risk of loss or damage to the products is transferred to you. We are not responsible for any delays or damages caused by third-party shipping companies.

7. Returns and Refunds

Our Return and Refund Policy governs any returns, exchanges, or refunds you may request. Please review the policy for detailed information on returns, exchanges, and eligible products.

8. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data when you visit our website or make a purchase.

9. User-Generated Content

If you submit any content to our website, such as reviews, comments, or feedback, you grant Jewel Haven a non-exclusive, royalty-free, perpetual license to use, display, modify, or reproduce such content in any medium.

  • Respect for Others: You agree not to post content that is unlawful, defamatory, discriminatory, or violates anyone’s rights.

10. Limitation of Liability

  • No Warranty: Our website and products are provided "as is." We do not guarantee that our website will be error-free, secure, or available at all times.

  • Limitation of Liability: To the fullest extent permitted by law, Jewel Haven shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.

11. Indemnification

You agree to indemnify and hold harmless Jewel Haven, its directors, employees, agents, and affiliates from any claims, damages, losses, or liabilities arising out of your use of the website or violation of these Terms of Service.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Multan.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: infoo.jewelhaven@gmail.com
Phone: +92 304 7177115
Website: www.jewelhaven.online